TRICHTR SPEED FAQ

Questions about TRICHTR SPEED and the TRICHTR app

  • What do I need for timed funneling?

  • Where can I download the TRICHTR app?

    • The TRICHTR app can be downloaded free of charge from the Google PlayStore here .

  • How can I exit demo mode in the app?

    • Start a new TRICHTR shot under "New". To do this, click on the TRICHTR logo in the main screen.
    • Tap "Exit Demo Mode" at the top of the screen.
    • Disable the slider for "Demonstration Mode."
    • Press the back button. The message "Searching TRICHTR Box" appears.
    • Turn on your TRICHTR box.
    • The connection is established automatically.

  • Where can I find an instruction manual?

      • You will receive the user manual together with your TRICHTR SPEED product by post. You can read it again here .

    • The timing is not working properly, what can I do?

        • Check the connection to the app. Is the LED white?
        • Keep the ball valve and funnel completely vertically . This ensures full flow and time measurement works without problems.
        • Open the ball valve completely!
        • Use at least a 0.33 liter drink, preferably 0.5 liters.
        • Rinse the funnel after each use to keep the contacts clean.
        • If you have not used your TRICHTR SPEED for a long time, rinse it thoroughly before use so that any deposits on the contacts are removed.

      • What features does the TRICHTR app have?

          • We have compiled all the functions for you on our TRICHTR app page . Feel free to take a look there.
          • If you have any questions, suggestions or requests, please contact us using the contact form .

        • When will the iOS version of the TRICHTR app be available?

          • We are currently working at full speed on the iOS app. Follow us on Instagram , where we will keep you regularly updated!

        • Why aren't all saved TRICHTR shots displayed?

          • Currently, a maximum of 200 TRICHTR shots can be displayed at a time in a group or in your personal home dashboard. This means that some shots may not be displayed but are still present in the database.
            A solution to this limitation is to either delete some "bad" TRICHTR shots or create a new custom group, move some shots into this group and delete the transferred shots in the home dashboard.

        • How can I charge my TRICHTR box?

          • Please connect the box to a standard USB charger to charge the TRICHTR box. Since the battery capacity is about 350 mAh, one hour of charging time with a standard USB charger should be sufficient.
            Unfortunately, not all fast chargers or smart chargers work with our box yet.
          • You can check the charging process: Turn on the TRICHTR box, then the LED will pulse red if the charging process is working properly.

        • Will TRICHTR SPEED also be available for your other funnel models?


          • As part of the iOS app release, we also plan to expand the TRICHTR SPEED series to our other funnel models. TRICHTR SPEED is currently available for the DOPPELBUMS funnel .